Last updated: [21-01-2026]
Roast & Root (“we”, “our”, “us”) is operated by Ganesh Enterprises, India. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://roastandroot.in (the “Website”).
By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following personal information from you when you interact with our Website, place an order, or create an account:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Account login credentials
- Order history and transaction details
Payment Information:
All payments are processed securely through third-party payment gateways such as Razorpay, including Credit/Debit Cards, UPI, and Cash on Delivery (COD). We do not store or process your card or banking details on our servers.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill orders
- To create and manage user accounts
- To communicate order confirmations, shipping updates, and customer support
- To improve our products, services, and Website experience
- To comply with legal and regulatory obligations
In the future, we may use your contact information for marketing communications such as newsletters and promotional offers. You will always have the option to opt out.
3. Sharing of Information
We do not sell or rent your personal data. We may share your information only with trusted third parties necessary to operate our business, including:
- Payment processors: Razorpay
- Shipping & logistics partners: Shiprocket
- Analytics providers: Google Analytics
These third parties are contractually obligated to use your information only for the intended purpose and to maintain confidentiality and security.
4. Cookies and Analytics
We use cookies and similar technologies to enhance user experience and analyze website traffic through Google Analytics. Cookies help us understand how users interact with our Website.
You may disable cookies through your browser settings; however, some features of the Website may not function properly.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
6. User Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal data
- Withdraw consent for future marketing communications
Requests can be made by contacting us at info@roastandroot.in.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
8. Compliance with Indian Laws
This Privacy Policy is governed by and compliant with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
10. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy, please contact:
Ganesh Enterprises
India, Madhya Pradesh
📧 info@roastandroot.in
By using Roastandroot.in, you acknowledge that you have read and understood this Privacy Policy.
